The advantages of content monitoring in an estate agency is the managers can tell if employees are wasting time on the computers during working hours e.g. going on games ect also it can track down the source of a virus if any viruses are found on the computer which saves time from people looking for them.
The negative impacts of this method of monitoring is that the employees might feel not trusted with what they are doing on the computers and could want to leave, also content monitoring may make employees feel like they are being constantly watched by there managers making them feel uncomfortable and make them feel insecure which could lead to them not working properly.
The advantages it has for employees is that it can protect them from any websites that could be a threat to the them and stops them from being in any danger from viruses, also the employees will not be dragged into any inappropriate websites because the content monitoring is stopping any bad websites from being viewed on the computer.
The system can cause problems if the system is only used for business purposes because the system will not allow the computers to be used for any thing else that strictly business purposes, the system could see business purposes as something different than the users which could restrict the amount or quality of their work.
The system should be used but also it should be monitored by someone at the same time to make sure the system is running well and not sending reports to the managers by accident.
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